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London	11-15 Nov	Certified Communicator: Public Speaking & Presentation Skills
Kuwait	14-18 July	Certified Business Writer: Business Writing Skills for Administrative Professionals
Istanbul	15-19 Sep	Certified Business Analyst: Business Analysis, Decision Making & Developing a Strategy
Dubai	29 Dec- 02 Jan	Certificate in Team Leadership
London	01-05 Aug	Advanced Management: Motivation, Strategic Planning & Creative Problem Solving
Kula Lumpur	18-22 Sept	Advanced Leadership Skills
Dubai	08-12 Dec	The Emotionally Intelligent Female Leader
Istanbul	21-25 July	The Administrative Officer Workshop
London	12 - 16 April	Quality Assurance and Quality Control: Using ISO9001 as a framework
Jeddah	22-26 Sep	Office Management & Effective Administration Skills
Kula Lumpur	22-26 Dec	Motivating, Managing & Leading Teams: Making Teams Work
Dubai	07-11 July	Manufacturing Excellence
Munech	23-27 Dec	Managing People Effectively: Sharpening People Skills for Effective Leadership
Doha	01-05 Sep	Managing Conflict, Change & Handling Difficult People
Munich	02 -06 May	Leadership & Team Development for Managerial Success
Kula Lumpur	02 - 06 Aug	Leadership & Managements Skills for the New Manager
Kula Lumpur	15-19 Dec	Leadership & Management Skills for Supervisors
Kula lumpur	22-26 May	Improving Performance through the Balanced Scorecard
Jeddah	20-24 Oct	Establishing & Managing a Call Centre and Help Desk
Kula Lumpur	25-29 Aug	Effective PA Skills