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الأقسام
المدينة

Improving Performance through the Balanced Scorecard

رقم
1178
الكود
GMLWS026
العنوان
Improving Performance through the Balanced Scorecard
القسم
Management and Leadership
التاريخ
22-26 May
مكان البرنامج
Kula lumpur
الدولة
Malaysia
رسوم البرنامج
3750 $
الوصف

OBJECTIVES

  • Develop strategy
  • Translate strategy into objectives, themes and initiatives
  • Select appropriate measures and targets
  • Plan operations
  • Hold strategy reviews using Balanced scorecard performance metrics
  • Hold operational reviews using performance metrics in dashboards and financial reports
  • Conduct profitability and strategy correlation analyses
  • Identify improvements to strategy that will improve corporate performance

OUTLINE

Developing a Strategy

  • Introduction to Strategy and Strategic Management
  • Origin and evolution of the Balanced scorecard into a strategic management system
  • What type of strategy: Competitive, Resource-Based, Blue Ocean, Disruptive, or Emergent?
  • Mission, Vision and Values
  • Clarifying the vision and gaining agreement
  • Strategic Analysis
  • Formulating strategy

Translating Strategy into Action

  • Using a Balanced scorecard to thrive in the new business environment
  • Strategy Maps: converting intangible assets into tangible outcomes
  • Linking strategy to operations for competitive advantage
    • Communicating the vision
    • Linking rewards to performance measures
  • Defining strategic objectives and themes
  • Selecting measures and targets
  • Selecting and aligning strategic initiatives
  • Allocating resources
  • Case Study

Planning and improving operations

  • Establishing milestones
  • Process Improvement
    • What is a process-centred organisation?
    • Lean
    • Six Sigma
    • Identifying key processes
    • Improving key processes
  • Budgeting and Planning Resource Capacity
    • Time-driven activity-based costing
    • Developing budgets and sales plans
    • How to break free from the annual performance trap
  • Strategic feedback
  • Case study

Measuring and improving strategy and operations performance

  • Performance Dashboards: Measuring, Monitoring, and Managing Your Business
  • Using Strategically Linked Performance Measures
  • The role of business analytics
  • Profitability analysis
  • Strategy correlation analysis
  • Managing emergent strategy
  • Strategic analysis and improvement – closing the loop
  • Facilitating strategy review and learning
  • Case Study

Developing your strategic management system

  • Applying the system to your organisation
  • Developing your objectives
  • Creating a personal action plan
  • Concerns, ideas and questions
  • Commitment to action
  • Programme review
 
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