Program Objectives:

By the end of the program, participants will be able to:

• Define the strategic planning and control process and its main components.
• Applystrategic thinking.
• Develop organizational and departmental strategies.
• Convert a strategic plan to an operating plan.

This program is designed for:

All managers and staff who are involved in influencing, formulating or supporting the long term planning and strategy of their department and/or organization, as well as those who are responsible for linking, measuring and improving the performance of others.

Program Outline:

Strategic Management and Strategic Thinking

•             Evaluation of Strategic Management

•             Strategic Thinking versus Strategic Planning

•             The Strategic Planning and Control Process

•             Benefits of Strategic Management

Analysis of the Environment

•             Results of the Analysis

•             The SWOT Analysis

•             Participation in SWOT Analysis

•             List of Critical Issues

•             Benefits and Pitfalls

Vision and Mission Statements

•             Why Vision and Mission Statements

•             What is a Vision? What is a Mission?

•             Benefits of Statements

•             How Vision and Mission Statements are Formulated

•             A Checklist for a Complete Mission Statement

•             Strategic Goals and Critical Success Factors

•             Key Result Areas

•             Communicating the Vision and Mission

Goals, Objectives and Creative Strategies

•             Goals, Objectives and Targets

•             Financial versus Non-Financial Objectives

•             The Use of Key Result Areas

•             Adopting Effective Strategies

•             Value Innovation and Creative Strategies

•             Departmental Strategies

Developing Operating Plans

•             From Vision to Action Plan

•             The How-How Technique to Develop Plans

•             Criteria of Effective Action Plans

•             Linking Goals, Strategies, Action Plans and Budgets

•             Developing Departmental Plans

Developing Control Systems and Performance Measures

•             Approaches to Control

•             Setting Targets

•             The Balanced Scorecard

•             Overcoming Barriers to the Implementation of