OBJECTIVES:
By the end of the program participants will be able to:
- Understand and use four different approaches to identifying training needs
- Understand merits and disadvantages of each system
COURSE OUTLINE:
Select the most appropriate method to identify needs within their organization.

Basic approaches to identifying training needs
• Performance Analysis
• Task Analysis
• Competency Study
• Training Needs Survey
• Comparative Study

Training Needs Survey
- Using Questionnaires
- Interviewing Managers
- Analyzing Data

Competency Study
• Collecting Data
• Utilizing Competency Framework
• Using Levels

Task Analysis
- DACUM
- Creating Tables
- Assessing Performance

Performance Analysis
• Training Teams
• Observing average and above average performance
• Building a model

Using Appraisal Data
- Identifying Trends
- Using Clusters
- Differentiating between training and coaching needs