Objectives:
By the end of the program, participants will be able to:
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Utilize advanced communication tools and skills.
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Discover different personal listening styles.
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Understand and harness the power of body language.
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Apply NLP meta programs to improve their understanding of people.
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Practice and use assertiveness skills in different situations.
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Unlock the secrets of influence for effective communication.
Outline:
Defining Effective Communication
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Communication Overview
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Evolution of Communication
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Communicating for Results
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Understanding Elements of Communication
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The Element of Noise
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Overcoming Communication Anxiety
The Art of Listening
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Effective Listening and Paraphrasing Techniques
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Understanding Different Listening Styles
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Improving the Information Recall Rate
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Assessing Personal Listening Profiles
Internal Listening Filters
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Sensory Input Channels
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Internal Filter Systems
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Avoiding the Loss of Information
Mastering Body Language
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The Art of Body Language
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Components of Non Verbal Communication
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The Power of Appearances
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Elicit Thinking Patterns through Eye Movement
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Building Rapport using Body Language
Advanced Assertiveness Skills
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Understanding Assertiveness
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The Power of Self Talk
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Assertiveness Rights and Responsibilities
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Managing Criticism Assertively
The Power of Persuasion
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Characteristics of Influence
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6 Principles of Persuasion
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Sources of Power
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Dealing with Difficult People
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