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Objectives
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Apply emotional intelligence competencies to enhance individual, team, and organizational performance
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Develop a strong leadership presence by capitalizing on strengths and talents
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Demonstrate flexibility in your leadership approach to maximize effectiveness
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Shape your interactions with others
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Develop the emotional intelligence of a team
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Solve ethical dilemmas
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Take intelligent, calculated risks to achieve strategic objectives
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Take an active role in your leadership development
Outline:
Leadership Presence
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What is leadership presence
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Developing leadership presence
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Lead in the moment
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Demonstrate awareness of self and others
Pathway to Self-Understanding
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Sources of self-understanding
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What is emotional intelligence?
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Emotional intelligence and the ECQs
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Emotional intelligence framework
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The Johari Window
Developing Emotionally Intelligent Teams
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Establishing emotionally intelligent norms
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How to increase the capacity of the team
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Empathy as part of relationship awareness
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Managing conflict
Ethical Decision Making
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What is ethics?
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Ethical type indicator
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The importance of core ethical values
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Ethical dilemmas
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Ethical consistency
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Ethical congruence
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