الوصف |
Course Objectives
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To understand the elements of Emotional Intelligence
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To increase your understanding of different aspects of human behaviour
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To understand your own emotions and how to manage your emotional reactions to achieve the desired results
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To learn how to increase your ability to become more self-motivated
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To be aware of how to demonstrate empathy in most situations
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To be able to communicate and motivate others, based on understanding their emotions
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To gain awareness of how to empower others and inspire high performance in the workplace
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To learn to deal with daily work and personal pressures more productively
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To be able to build strong, open, and honest relationships
Program Contents
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What Is Emotional Intelligence (EI)?
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Understanding Yourself & Emotional Intelligence
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Your Feelings & Emotions
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Emotions Diary
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Why Do We Need Emotional Intelligence?
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Emotional Intelligence In The Workplace
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Emotional Intelligence & Career Success
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The Benefits Of Emotional Intelligence
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Dimensions Of Emotional Intelligence
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Self-Awareness
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Self Management
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Self-Motivation & Effective Stress Management
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Dimensions Of Emotional Intelligence (continued)
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Social Awareness (Empathy)
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Relationship Management
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Emotional Intelligence - Self Evaluation (Questionnaire)
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Emotional Intelligence & Leadership
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Who Am I As A Manager? (Internal & External Dimensions)
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Goal Setting - Planning & Achieving Personal Ambitions
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Emotional Competence Framework & Best Practice Within The Workplace
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Future Learning: Developing Your Emotional Intelligence
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Your Contract For 'Personal Change'
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Putting The Learning Into Practice
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