الوصف |
Objectives
Develop interpersonal skills such as self-awareness, which is the ability of an
individual to recognize and understand one’s moods, emotions and drives as well
as their impact on others
Cultivate empathy or the ability to understand the emotional make-up of other
people and skill in responding according to their emotional reactions
Develop interpersonal skills which indicate the individual’s proficiency in
managing relationships and building networks
Develop skills in responding to criticisms and adversity
Leadership strategies for working with others towards shared goals
OUTLINE:
WHAT IS EMOTIONAL INTELLIGENCE
What is Emotional Intelligence Quotient (EQ)
Intrapersonal & Interpersonal skills
Emotional Intelligence in the workplace
Emotional Intelligence for Innovative Teamwork
Removing blocks to innovative teamwork through EQ
Developing self-awareness for teamwork
DEVELOP YOUR EMOTIONAL SKILLS
Understanding EQ personal competencies
Recognizing one’s emotions and their effects
Accurate self-assessment for personal transformation
Knowing one’s strengths & weaknesses
Self-confidence: a strong sense of one’s worth and capabilities
Developing trustworthiness for corporate transformation
APPLYING YOUR EMOTIONAL SKILLS
Becoming aware of your emotional expressions
Emotions and decision making
Idea generation and problem solving
Develop your emotional imagination
Getting things done through people
Managing anger at work
EMOTIONALLY INTELLIGENT MANAGER
Building effective teams
Listening openly and sending convincing messages
Inspiring and guiding individuals & teams
Instituting and managing change
Nurturing relationships
Creating synergy in teams
LEADERSHIP STRATEGIES
Assessing your leadership style
Accountable Leadership for managing performance
Value-based leadership to manage people
Working with others towards shared goals
From delegation to empowerment
Developing an action Plan
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