Objective:

• Build a Competency Framework
• Gain organisational support for a competency based approach at all levels within the organisation
• Enhance communication and business focus through alignment of HR/people management processes to operational success

Content:

• The makeup and characteristics of effective organisational Competency Frameworks  
• Choose a bespoke or generic approach
• Steps to developing a Competency Framework
• Use competencies in HR Processes (including Recruitment, Performance Management, Learning and Development and Talent Management)
• Ensure the Competency Framework succeeds – engaging the organisation